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4.9 Text Message Communication Policy

Clear and reliable communication is essential to your role at THE COMPANY. For this reason, text messaging is the primary and mandatory communication method for all urgent, essential, or time-sensitive information. These messages are considered official company communications, and receipt of them is a condition of employment.

 

What to Expect

  • The frequency and content of messages may vary depending on the time of year and operational needs.
  • Examples include scheduling reminders, urgent alerts, benefits information, recalls, operational updates, training purposes, scheduling releases/pickups and policy updates.
  • Standard message and data rates may apply depending on your cellular plan and carrier.

 

Mandatory Participation

  • Text message communication is a required condition of employment at THE COMPANY.
  • Opting out of THE COMPANY text messages is not permitted.
  • Failure to maintain an active, valid phone number on file or refusal to receive company text messages will be considered a violation of company policy and may result in disciplinary action, up to and including termination.
  • Team Members are responsible for notifying management immediately if their phone number changes.
  • For record-keeping purposes, Team Members are considered to have received all official THE COMPANY communications once a text message has been sent, regardless of whether the message is read or acknowledged.
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