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2.2 Diversity, Inclusion, & Belonging

Diversity, Inclusion, and Belonging Commitment

THE COMPANY is committed to fostering a workplace where every Team Member feels valued, respected, and included. We believe that diversity strengthens our team, enhances the guest experience, and reflects the communities we proudly serve. A diverse and inclusive culture is essential to our success and to delivering the hospitality standards our guests expect.

We welcome and value individuals of all backgrounds, life experiences, and perspectives. Every Team Member contributes to THE COMPANY’s commitment to creating a work environment where all people:

  • Feel a sense of belonging
  • Are treated with dignity and respect
  • Can contribute their strengths
  • Have opportunities to grow and succeed
  • Work together to build a positive, supportive team


What Diversity & Inclusion Mean at THE COMPANY

Diversity means recognizing, valuing, and celebrating the many ways people differ, including culture, background, identity, and experiences.

Inclusion means ensuring every Team Member:

  • Has a voice
  • Is treated fairly and respectfully
  • Feels welcome at work
  • Can fully participate in TEAM SUBWAY®
  • Never feels excluded, dismissed, or overlooked

Belonging means every Team Member knows they are an important part of the team and the business.

 

Our Commitment in Practice

To support a diverse and inclusive workplace, THE COMPANY strives to:

  • Build teams that reflect the communities we serve
  • Maintain a positive, supportive, and respectful culture
  • Encourage collaboration and understanding across differences
  • Provide equitable access to training, development, and growth opportunities
  • Respect cultural and religious needs when scheduling permits
  • Foster open communication among Team Members and leaders
  • Promote kindness, courtesy, teamwork, and professionalism at all times

 

Expectations for Team Members

Every Team Member contributes to an inclusive workplace by:

  • Treating coworkers and guests with respect, courtesy, and professionalism
  • Listening with empathy and an open mind
  • Working cooperatively with individuals from different backgrounds
  • Welcoming and supporting new Team Members
  • Demonstrating civility in all interactions
  • Helping maintain a positive workplace atmosphere
  • Avoiding comments, jokes, or behaviors that make others feel excluded or unwelcome

These expectations support THE COMPANY’s Civility & Professional Conduct Policy.

 

Expectations for Managers and Supervisors

Leaders play an essential role in cultivating a culture of inclusion. Managers and Supervisors must:

  • Model inclusive, respectful behavior at all times
  • Treat all Team Members fairly and consistently
  • Encourage open communication and teamwork
  • Ensure every Team Member is treated with dignity and professionalism
  • Maintain an environment free of favoritism, bias, or exclusion
  • Support Team Members who express concerns
  • Uphold THE COMPANY’s Workplace Commitments in daily operations

 

Relationship to Other Policies

This commitment supports—but does not replace—THE COMPANY's legal policies, including:

  • Equal Employment Opportunity Policy
  • Anti-Harassment, Non-Discrimination & Anti-Retaliation Policy
  • Civility & Professional Conduct Policy
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