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1.13 Think Like a Guest While You’re Working

Team Member Handbook 1 - Introduction

Policy Statement Delivering an exceptional guest experience is one of THE COMPANY’s highest prio...

Updated 2 days ago by THE COMPANY

1.12 You’re a Guest

Team Member Handbook 1 - Introduction

Policy Statement As a valued Team Member, you are also welcome to enjoy SUBWAY® as a guest durin...

Updated 2 days ago by THE COMPANY

1.11 Commitment to Operational Excellence

Team Member Handbook 1 - Introduction

THE COMPANY is dedicated to achieving Operational Excellence in everything we do. This means cons...

Updated 2 days ago by THE COMPANY

1.10 Commitment to Hospitality

Team Member Handbook 1 - Introduction

THE COMPANY is committed to creating an atmosphere of true hospitality for every Guest who walks ...

Updated 2 days ago by THE COMPANY

1.9 Your Image is Our Image

Team Member Handbook 1 - Introduction

At SUBWAY®, every team member is hired not only for their skills, but also for the positive impre...

Updated 2 days ago by THE COMPANY

1.8 The SUBWAY® Product

Team Member Handbook 1 - Introduction

At THE COMPANY, the integrity of the SUBWAY® product is central to our success. Our brand reputat...

Updated 2 days ago by THE COMPANY

1.7 Business Philosophies

Team Member Handbook 1 - Introduction

Our main business philosophies are very simple at THE COMPANY. One of our prime objectives is to ...

Updated 2 days ago by THE COMPANY

1.6 The SUBWAY® Mission Statement

Team Member Handbook 1 - Introduction

“To delight every guest with exceptional service, fresh ingredients, and a great experience—every...

Updated 2 days ago by THE COMPANY

1.5 What it Means to be a Team Member and Sandwich Artist®

Team Member Handbook 1 - Introduction

Definition of a Team Member At SUBWAY®, we use the term “Team Member” to emphasize that every pe...

Updated 2 days ago by THE COMPANY

1.4 The SUBWAY® Story

Team Member Handbook 1 - Introduction

The SUBWAY® Story “Let’s open a submarine sandwich shop.”(Dr. Peter Buck, 1965) The story of th...

Updated 2 days ago by THE COMPANY

1.3 THE COMPANY Mission Statement

Team Member Handbook 1 - Introduction

Commitment to Guests and Team Members At SUBWAY® and THE COMPANY, we are dedicated to maintainin...

Updated 2 days ago by THE COMPANY

1.2 About THE COMPANY (Independent Franchisee Statement)

Team Member Handbook 1 - Introduction

THE COMPANY is a long-standing independently owned and operated SUBWAY® franchise group, operatin...

Updated 2 days ago by THE COMPANY

1.1 Welcome to THE COMPANY

Team Member Handbook 1 - Introduction

Welcome to Team SUBWAY®! We are excited you have chosen to join our organization.You are now part...

Updated 2 days ago by THE COMPANY