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1.13 Think Like a Guest While You’re Working
Policy Statement Delivering an exceptional guest experience is one of THE COMPANY’s highest prio...
1.12 You’re a Guest
Policy Statement As a valued Team Member, you are also welcome to enjoy SUBWAY® as a guest durin...
1.11 Commitment to Operational Excellence
THE COMPANY is dedicated to achieving Operational Excellence in everything we do. This means cons...
1.10 Commitment to Hospitality
THE COMPANY is committed to creating an atmosphere of true hospitality for every Guest who walks ...
1.9 Your Image is Our Image
At SUBWAY®, every team member is hired not only for their skills, but also for the positive impre...
1.8 The SUBWAY® Product
At THE COMPANY, the integrity of the SUBWAY® product is central to our success. Our brand reputat...
1.7 Business Philosophies
Our main business philosophies are very simple at THE COMPANY. One of our prime objectives is to ...
1.6 The SUBWAY® Mission Statement
“To delight every guest with exceptional service, fresh ingredients, and a great experience—every...
1.5 What it Means to be a Team Member and Sandwich Artist®
Definition of a Team Member At SUBWAY®, we use the term “Team Member” to emphasize that every pe...
1.4 The SUBWAY® Story
The SUBWAY® Story “Let’s open a submarine sandwich shop.”(Dr. Peter Buck, 1965) The story of th...
1.3 THE COMPANY Mission Statement
Commitment to Guests and Team Members At SUBWAY® and THE COMPANY, we are dedicated to maintainin...
1.2 About THE COMPANY (Independent Franchisee Statement)
THE COMPANY is a long-standing independently owned and operated SUBWAY® franchise group, operatin...
1.1 Welcome to THE COMPANY
Welcome to Team SUBWAY®! We are excited you have chosen to join our organization.You are now part...