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4.4 THE COMPANY Management Contacts

Team Member Handbook 4 - Communications

 SUBWAY® #27719SUBWAY® #30307SUBWAY® #33344SUBWAY® #40658Restaurant ManagerPatrice470-782-9299SUBWAY27719@gmail.comTBD470-782-9295SUBWAY30307@gmail.comAngelica470-782-9296SUBWAY33344@gmail.comAmesha470-782-9298 SUBWAY40658@gmail.comDirector of OperationsDaniel...

4.1 How We Communicate

Team Member Handbook 4 - Communications

It is important for every team member to have a good sense of “what’s going on” in THE COMPANY. It is management’s responsibility to keep everyone informed of ongoing changes and news affecting THE COMPANY and our Team Members. SUBWAY is committed to being you...

4.3 THE COMPANY Locations

Team Member Handbook 4 - Communications

SUBWAY® #27719SUBWAY® #30307SUBWAY® #33344SUBWAY® #406586142 Old Dixie HwyForest Park, GA 302972058 Mt Zion RdMorrow, GA 302604542 Old Dixie RdForest Park, GA 302976681 Jonesboro RoadMorrow, GA 30260404-361-5445770-471-1256404-366-4448770-637-1464

4.5 Who to Contact?

Team Member Handbook 4 - Communications

Contact ReasonType of ContactRole/Where to ContactGeneral QuestionsPhone Call/Text MessageRestaurant ManagerRegister HelpPhone CallDirector of OperationsOut or Low on ProductText MessageRestaurant ManagerEquipment IssuesOnline Formhttps://tinyurl.com/SubEquipt...

4.6 Restaurant Phone Frequently Asked Questions

Team Member Handbook 4 - Communications

Hiring and Employment Opportunities   Q: I was wondering if you were hiring?A: “Yes, we are always hiring! Please go to SubwayHires.com to fill out an application.” Q: I’m trying to find out the status of my application.A: “We don’t have access to applicatio...

4.10 Electronic Communication and Document Delivery Policy

Team Member Handbook 4 - Communications

Purpose and Scope This policy governs all official communications and document deliveries issued electronically by THE COMPANY, including those sent through email or electronic signature platforms (e.g., Cognito Forms and SignNow).It applies to all Team Membe...

4.7 SUBWAY® Information Exchange Boards

Team Member Handbook 4 - Communications

SUBWAY® Information Exchange Boards may be provided for the posting of notices and announcements solely related to the operation of THE COMPANY. These boards are not to be used for personal messages, advertisements, or any matters unrelated to THE COMPANY’s b...

4.8 Communication Tool Policy

Team Member Handbook 4 - Communications

THE COMPANY uses digital communication tools to keep Team Members informed and connected. The specific platform(s) in use may change over time (for example: Team Member Portal, Slack, Harri, Paradox, text messaging, email, or other approved applications).   ...

4.9 Text Message Communication Policy

Team Member Handbook 4 - Communications

Clear and reliable communication is essential to your role at THE COMPANY. For this reason, text messaging is the primary and mandatory communication method for all urgent, essential, or time-sensitive information. These messages are considered official compan...

4.11 Whistleblower Policy

Team Member Handbook 4 - Communications

Purpose THE COMPANY is committed to compliance with all applicable federal and state laws, and to operating with integrity, fairness, and accountability. This policy ensures that Team Members can safely report concerns without fear of retaliation, consistent ...

4.12 Team Member Communication with Management

Team Member Handbook 4 - Communications

Purpose THE COMPANY believes that open, respectful communication between Team Members and Management is essential to a productive, safe, and legally compliant workplace. This policy ensures that all Team Members understand the appropriate channels for communi...

4.13 Open Door Communication Policy

Team Member Handbook 4 - Communications

Policy Statement THE COMPANY is committed to fostering open, honest, and respectful communication between all Team Members and management. We believe that transparency and collaboration are essential to a productive and legally compliant workplace. This Open ...

4.14 Parent and Third-Party Communicaiton Policy

Team Member Handbook 4 - Communications

PurposeTo maintain professional and lawful communication practices, all employment matters will be discussed directly with the Team Member. This ensures compliance with privacy laws, promotes accountability, and fosters clear communication within our organizat...

4.15 Postings for Internal Position Openings

Team Member Handbook 4 - Communications

THE COMPANY values the growth and development of its Team Members and is committed to promoting qualified individuals from within whenever possible. Our goal is to ensure that all positions are staffed by highly competent individuals while providing meaningful...

4.16 No Expectation of Privacy Policy

Team Member Handbook 4 - Communications

THE COMPANY provides various communication, electronic, and technology systems to support business operations. These systems—including but not limited to phones, tablets, POS systems, computers, email, software applications, text platforms, cameras, Wi-Fi, voi...

4.17 Conflict Resolution/Workplace Concerns Policy

Team Member Handbook 4 - Communications

THE COMPANY recognizes that disagreements or interpersonal issues may occur in the workplace. Team Members are encouraged to resolve issues respectfully and promptly. Steps: Attempt respectful direct communication with the other Team Member (when safe and ap...

4.21 Communication Boundaries & Off-Duty Contact Policy

Team Member Handbook 4 - Communications

To maintain professionalism, work–life balance, and clear communication expectations, THE COMPANY establishes the following boundaries regarding when and how Team Members may contact management.   When Team Members May Contact Managers Team Members may cont...

4.18 Off-Duty Conduct & Social Media Clarification

Team Member Handbook 4 - Communications

THE COMPANY respects lawful off-duty conduct; however, conduct that harms operations, reveals confidential information, or damages THE COMPANY or SUBWAY® brand reputation is prohibited. Examples of prohibited conduct include: Posting internal systems, POS sc...

4.19 Confidential Reporting Option

Team Member Handbook 4 - Communications

If a Team Member needs to report a concern and is not comfortable notifying the Manager on Duty, they may confidentially contact the Director of Operations via email at: dennissubway@icloud.com Reports may be made at any time and will be handled as confidenti...

4.20 Privacy, Monitoring, & Workplace Conduct Improvements

Team Member Handbook 4 - Communications

Recording Devices Prohibited Team Members may not record audio, video, or take photographs inside THE COMPANY restaurants or on restaurant property without prior written approval from THE COMPANY. Unauthorized recording is strictly prohibited due to privacy, ...